We understand that emergencies and unexpected situations can happen. If you need to cancel or reschedule your cleaning appointment with less than 48 hours' notice, we completely understand that sometimes things come up.
However, because your appointment time has been reserved specifically for you and our cleaning team plans their schedules in advance, we are often unable to fill that time on short notice.
For this reason, a 30% cancellation fee will be added to your next cleaning service for cancellations or rescheduling requests made with less than 48 hours' notice. This fee helps us cover the lost time and scheduling costs associated with last-minute changes.
We truly appreciate your understanding and your consideration for our cleaning team. Thank you for respecting their time and helping us keep our schedules running smoothly!